Hyster enjoys a unique relationship with our clients. We strive to produce complete customer satisfaction created through world class manufacturing. Our objective is to anticipate the needs of each customer in addition to deal with them with lift trucks that provide the value, the performance and the reliability that they require.
At Hyster, we believe in starting with the client. We annually perform focus groups and provide an on-going voice of customer research both on-line and in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to physical, environmental and virtual tests, so as to guarantee the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Each and Every Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities like for instance part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each and every worker responsible for consistent quality, together with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster provides a huge array of features. The corporation has remained fully dedicated to its key focus on quality and safety, on being innovative each time, and by providing several of the best material handling machinery on the market. These are only some of the reasons why Hyster has become a leader within the business.